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Company Values
Integrity:
We adhere to a code of conduct which consistently results in ethical behavior.
Descriptors: “We will see this Value when we demonstrate that…”
Trust
All employees act in a trustworthy manner both personally and professionally.
Confidence
Managers have earned the confidence of their employees and employees have earned the confidence of their managers and co-workers.
Commitment
Everyone is willing to do what is necessary to ensure the success of the business and each other, and comply with the requirements of the law no matter where we operate in the world.
Honesty
Everyone tells the whole truth all of the time with no hidden agendas.
People:
We act with consideration and show respect when dealing with: employees, customers, suppliers and investors.
Descriptors: “We will see this Value when we demonstrate that…”
Listening & Communicating
Anyone can openly voice opinions knowing that these are sincerely appreciated. Information is routinely shared which is relevant, timely, and useful to help everyone understand the business.
Rewards & Recognition
Employees are provided with appropriate compensation and benefits, customers receive expected value for the prices they pay, suppliers are treated in a win-win manner that enables mutual profitability, and investors receive expected returns on their investment.
Dignity and Thoughtfulness
Everyone feels valued all the time regardless of the position they hold in the company. No one is ridiculed. Adverse personnel actions are managed with empathy and discretion.
Diversity
Everyone recognizes and understands that individual differences add to the richness of decision-making required to operate a business. Everyone feels welcome in the organization.
Learning
All employees and teams are extended the opportunity to develop knowledge, skills, and competencies from appropriate sources (including mistakes) which are consistent with both business goals and personal desires.
Customers:
We treat our customers as a valuable asset in achieving mutual business success and do the right things to earn their trust, respect, and loyalty.
Descriptors: “We will see this Value when we demonstrate that…”
Mutual Reward
Customers are provided with products that delight and offer a total value that enables achievement of financial success for both organizations.
Mutual Respect
Customers provide timely requests for quotes and design concepts because they know that our ability to deliver to their expectations begins with a timely specification.
Exceptional Requests
Customer’s needs are consistently met. The organization will do everything in its power to minimize disruptions and expedite products or quotes to support our mutual business success.
Billing and Payments
Mutually acceptable terms and conditions are negotiated and respected.
Performance:
We consistently deliver results that meet or exceed expectations to ensure a growing and profitable business. In short, we do what we say we will do and always meet commitments.
Descriptors: “We will see this Value when we demonstrate that…”
Accountability
Employees accept personal responsibility for successfully meeting / exceeding expectations in all areas:
Safety
All employees perform the essential functions of their positions in the prescribed safe manner in an environment that’s free of controllable hazards.
Quality
People, products, services, and processes all perform to meet or exceed the specifications of both internal and external customers.
Innovation
All employees freely contribute new ideas for consideration because they know that the status quo is not acceptable. Everyone is encouraged to think outside the box and challenge everyday thoughts to continuously improve the organization.
Risk-taking
All employees are extended the latitude to make decisions on behalf of customers served by their job function as long as these decisions are consistent with regulatory, ethical, and operational guidelines.
Output
Deadlines and delivery expectations are on-time, every time and in a manner that complies with all PTI values.
Effective Use of Corporate Assets
The company delivers higher than average return on assets for our industry and ensures that building and equipment utilization is maximized.
Achieved Cost-Efficiency
The company consistently meets return on equity targets and shows improvement in gross margins year after year.
Shareholder Value / Generate Strong Cash Flow
The company delivers higher than average cash flow for our industry to ensure that our financial obligations are met, debt is paid down, and capital is available to further grow the business.
